Privacy Policy - Rhize Horticulture
Our contact details
Name: Rhize Horticulture
E-mail: d@rhizehorticulture.com
The type of personal information we collect
We may collect the following types of information:
Personal data:
First and Last names
Addresses and site information including access information and planning permission details
E-mail addresses
Telephone numbers
Other data:
Company details including business addresses
Website user data
Photographs of site including some for promotional purposes
How we get the personal information and why we have it
We collect our data through website forms and directly from our clients.
The data we hold is used:
To be able to deliver services to our clients
To understand who is visiting our website to help develop our products and services.
Although we have a legitimate interest for collection of data relating to our clients we also ensure all clients sign an agreement obtaining their consent to store and process their data.
If you are simply visiting our website we do not collect any personal data.
We do not share personal data with any third parties unless we are working with a partner organisation. If this is the case we will inform the client.
How we store your personal information
Data is stored on private cloud systems and private hardware controlled by Rhize Horticulture. We keep data only as long as it is needed for the purpose the data was collected. After which time we will remove data from our systems.
Your data protection rights
Under data protection law, you have rights including:
Your right of access
You have the right to ask us for copies of your personal information.
Your right to rectification
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing
You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at d@rhizehorticulture.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can ask questions or make a complaint to us at d@rhizehorticulture.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk